What to Wear

No special clothing is required for rentals. We suggest layering your clothing so that you can add or take off layers depending on the weather. Ideal clothing includes:

• Dry-fit clothing (shorts and t-shirt if hot, long sleeved shirts/shell pants/water resistant jackets if cold)
• Hat or cap
• An old pair of runners or flip flops
• Don’t forget to bring a water bottle and sunscreen!

Location

Check in at the red tent on the docks along the seawall at Creekside Community Centre, 1 Athletes Way, Vancouver. If you are taking transit, Main Street Science World is the nearest stop. Visit translink.ca to plan your trip here. There is free street parking in the area and there is pay parking underground.

Get Ready

Plan to arrive 15 minutes before your scheduled start time so that you can use the washrooms and water bottle refill stations inside the community centre before coming down to the dock. We strongly recommend leaving your valuables at home. We do not have bag storage available!

Check In

Plan to check-in around 10 minutes before your scheduled start time. Help speed up your check in process by having a waiver pre-completed and printed out to give to our staff. Youth aged 18 or under are required to have a parent/guardian sign their waiver. Visit dragonzone.ca/downloads to get your waiver.

Youth aged 6-12 must be in the same boat as a responsible adult (tandem boats). Youth 12 or over must be closely supervised by a responsible adult. Staff may require stricter ratios or not allow youth to participate if they do not feel it is safe.

Help speed up your check in process by having a waiver pre-completed and printed out to give to our staff. Complete waivers are required as a condition of participating in kayaking activities.

Adult Waiver
To be completed by each individual 19 or older. 

Junior Waiver
To be completed by each individual under 19 with their parent or guardian.

COVID-19 Protocols: Full protocols at dragonboatbc.ca/covid19

All visitors are required to follow our current COVID-19 requirements:

• Staying home if you feel sick in any way (cough, flu, sneezing, fever)
• Staying home if you are testing positive currently for COVID

General Rules and Procedure

Paddlers who are not pass holders may be required to provide valid photo ID and a credit card as a deposit while you are on the water.

Your reservation time starts at the time booked. Please note that part of your reservation time will be used for a safety and boat orientation delivered by our staff .Please ensure you return by the end of your time, as other users will be waiting for the boat. Late rental returns are subject to penalties as outlined in your booking confirmation.

All paddlers must wear an approved PFD while in the boat at all times. Paddlers are not allowed to take off their PFD at any time while on the water. Each kayak will also have all the required safety equipment. You will be given a brief kayak familiarization before you depart.

All children under the age of 18 be accompanied by an adult. At least one person in a tandem kayak and canoe must be 18 years of age

It is highly recommended that you bring your cell phone with you in case of an emergency.

The following are prohibited activities. In case of breach of these rules, your session may be terminated immediately without any refund or credit provided.

• Feeding or provoking wildlife
• Trespassing on private property
• Littering
• Intentional capsizing or swamping
• Going beyond the boundaries as explained to you by staff at the time of your check-in (not going beyond Burrard Street Bridge at any time).
• Paddling while under the influence of drugs or alcohol is strictly banned. Any breach of this rule will lead to an automatic and permanent blacklist.

Refunds and Transfers

• Refunds for any reason including for public health reasons or facility closures are subject to a 25% fee if requested at least 7 days prior to your session. No refunds are issued within 7 days of your original session date.
• Sessions may be rescheduled within our rental season (ending September 30) if requested at least 24 hours before your session. No credits will be offered if your request is received after this time.
• Registration transfers/name changes are permitted at any time. If your reservation is under a different name, the original reservation holder is required to contact us ahead of time to request the change.
• If you arrive late, we will try and provide you with your originally booked session length at our discretion. No refunds/credits are provided due to late arrival, fewer boats required, no-shows, or leaving after checking in.
• We reserve the right to end or cancel your session for any reason including safety reasons, disruptive/inappropriate conduct, or failing to follow our rules and policies without refund or credit.
• We reserve the right to postpone or reschedule dates for cases outside of our control. If your date is postponed or rescheduled, you may select the postponed date, or choose to transfer to any other date for the same class in the same calendar year.

In the event of a discrepancy between the terms on this page and on the reservation portal, the information on the reservation portal will be deemed authoritative.

General Rules and Procedure

Guests who are not pass holders may be required to provide photo ID and/or a credit card as a deposit while you are on the water.

If using a tandem boat, both paddlers must be current passholders, or fee charged for guest. A fee will be charged for guest in other boats, or going for more than the pass allocated time. Longer paddle times must be pre-booked; any late returns are subject to penalty fees. Passes are suspended, and no reservations will be honoured or be allowed to be made until fees are fully paid.

Late arrivals may not be able to be accommodated, and forfeit any time between their booked time and time of arrival. They must return to the docks at their originally scheduled time of return.

Please ensure you return by the end of your time, as other users will be waiting for the boat. Late rental returns will be subject to penalties.

• Late return fee during hours of operation: Single Kayak- $50 plus tax per kayak per hour rounded up to the hour, Double Kayak- $100 plus tax per kayak per hour rounded up to the hour.
• Late return fee outside hours of operation: Single Kayak- $100 plus tax per kayak per hour rounded up to the hour, Double Kayak- $200 plus tax per kayak per hour rounded up to the hour. Additional penalties as appropriate.

All paddlers must wear an approved PFD while in the boat at all times. Paddlers are not allowed to take off their PFD at any time while on the water. Each kayak contains all required safety equipment. You will be given a brief safety and kayak briefing before you depart.

At least one person in a tandem kayak and canoe must be 18 years of age. Youth between the ages of 12-18 must be closely supervised by their parent/guardian while on the water. Youth aged 7-12 must be in the same boat as their parent/guardian while on the water (i.e. in a tandem boat).

It is highly recommended that you bring your cell phone with you in case of an emergency.

The following are prohibited activities. In case of breach of these rules, your session may be terminated immediately without any refund or credit provided.

• Feeding or provoking wildlife
• Trespassing on private property
• Littering
• Intentionally capsizing or swamping
• Leaving our operational boundaries at the time of your check-in, including not going beyond Burrard Street Bridge at any time.
• Paddling while under the influence of drugs or alcohol is strictly prohibited. Any breach of this rule will lead to an automatic and permanent ban.

Refunds and Transfers

Passes are non-refundable and non-transferrable for any reason. Access to the docks, boats, equipment, or other benefits may be restricted for any reason throughout the year including for safety or maintenance purposes. No refunds or credits will be provided in these cases.

We reserve the right to end or cancel your pass for any reason including for safety reasons, disruptive or inappropriate conduct, failure to respect reservation policies, or failure to abide by our rules and policies including waiver submission, without refund.

Miscellaneous

Procedures adjusted from time to time. Boat/facility access subject to safety and/or other restrictions. Visit dragonzone.ca/rules for details, and dragonzone.ca/alerts for up-to-date dock and facility notices.